Customer Relationship Management (CRM) Solutions

“Customer Relationship Management” is a widely used concept in business that describes the ability of organizations to manage their relationships with customers, vendors, partners and sales prospects. It includes the capture, storage and analysis of data for marketing, sales and service purposes. en-terpret.co offers a variety of software packages designed to meet your organizational relationship management needs, including:

• FirmWorks is specifically designed to meet the needs of professional service firms (accounting, consulting, etc.) and makes it easy for users to collect, contribute and review information translating to the efficient use of critical customer information. It provides firms with the essential tools and critical business intelligence for managing contacts, projects, services, schedules, relationships, documents, sales pipelines and much more.
• ACCPAC CRM is an award-winning system that provides mobile business-wide access to important customer, partner and prospect information. Through the integration of field and internal sales, marketing and customer care information, ACCPAC CRM allows you to better attract, maintain and manage your business from in-house or via the web.
• iExtensions allows users to distribute marketing leads, record opportunities, manage projects, capture emails and documents and produce quotations in order to fortify customer relationships and increase sales. iExtensions is an award winning system that automates the entire customer relationship experience and makes it available online, offline or on your handheld.